Support

AI-Driven Support That Reduces Cost & Ticket Load

EngageOS transforms customer support by resolving 60–80% of queries autonomously. The agent learns from your knowledge base, FAQs, docs, and previous conversations to deliver accurate, on-brand support. Escalations are routed intelligently with full conversation context, reducing human workload.

What It Delivers

• Instant L1 support across Telegram, Discord, and Web Widget

• Context-aware responses powered by RAG

• Multilingual Support

• Consistent tone and brand personality

• Analytics on top queries, user sentiment, and support gaps